Three Decades of Enterprise-Grade Localisation with IBM
About the client
IBM is a global technology company providing enterprise technology, software and services to organisations around the world.
The challenges
As IBM's global content requirements evolved, its localisation needs expanded beyond English-to-Chinese translation to encompass multiple languages, content formats and communication channels.
Supporting software and hardware products, technical documentation, business materials and multimedia content required an enterprise-scale localisation approach capable of maintaining linguistic quality, terminology consistency, brand alignment and delivery efficiency.
Solution
Enterprise-grade G11N services
Since 1995, Beyondsoft's G11N Services team has supported IBM with localisation services that have evolved alongside its global requirements.
The engagement has expanded from English-to-Chinese localisation to multilingual translation, multimedia production, marketing transcreation, localisation testing and copywriting.
Beyondsoft has ranked first in IBM's annual supplier evaluations for four consecutive years, reflecting sustained performance in delivery quality, responsiveness and service professionalism.
Scope
Document localisation
Professional Translation: Dedicated terminology systems help maintain consistency across content, while translations follow IBM's brand, style and tone guidelines. Translation is grounded in contextual understanding and supported by customised refinement of machine translation prompts.
Language Proofreading: Professional proofreading and linguistic review cover product interfaces, user manuals and other technical documentation. Intelligent quality inspection identifies lower-quality segments for targeted human review.
Desktop Publishing: Multilingual desktop publishing and visual restoration help maintain the structure, readability and visual consistency of translated documents across multiple formats.
Multimedia & video localisation
Subtitling: Multilingual subtitle translation and timing, with support for automated subtitle generation.
Video Production: Professional production teams support video shooting and raw footage capture for a range of content requirements.
Voice-over: Multilingual voice-over services offer both professional voice talent and AI dubbing options to support different production requirements, budgets and use cases.
Video Editing: Post-production services cover titles and credits, video editing and final assembly to support end-to-end multimedia delivery.
Key benefits
- Long-term localisation support that has evolved with changing global requirements
- Integrated document, multimedia and multilingual localisation capabilities
- Greater terminology, brand and linguistic consistency across content
- AI-enabled workflows supported by professional linguistic expertise
- Proven delivery performance across a long-standing enterprise engagement