Customer stories

Accelerated Automation program for BFSI client.

1 min read

About the client

One of the largest banks in Singapore with presence in 19 countries across the Asia Pacific, Europe, and North America.

The challenges

Banking and financial business processes involve an overabundance of repetitive tasks, causing our client to seek our expertise on banking automation technology, intending to gain greater accuracy, trust, and efficiency.

Solution

Accelerated automation program

This Program envisions to enhance, optimize, and automate existing infrastructure and its associated monitoring services.

It focuses on gathering appropriate information to comprehend relevant IT infrastructure and subsequently design, structure, and implement Automation focused operational workflow. Where feasible, existing tools and systems shall be leveraged.

Scope

Covers selected applications and infrastructure across three critical areas: Retail, Wholesale and Anti-Money Laundering (AML).

Two key focus areas for Automation – application focused monitoring (Observability), and Performance & Capacity.

Key benefits

Script-based automation replaces manual tasks, improving efficiency and reducing errors.